10 minutes after I hit the send button to set up an appointment, Jim from Clean Cut Roofing called me and we made an appointment for the same day. Clean Cut and Jim delivered on every point they promised me. The wind damage to my roof, the insurance claim, and the replacement of my roof by Clean Cut all occurred during the holiday season of Thanksgiving, Christmas, and New Year...and still Clean Cut Roofing delivered a brand new roof. The crew was very professional, (and they WERE clean cut guys), very polite, never made a mess in my yard, were mindful of our needs to get in and out of our driveway and garage (with holiday visitors and guests coming and going) and the quality and swiftness of their work was fantastic. The same day the job was complete, Clean Cut provided all the documents I needed for my insurance company. I highly recommend Clean Cut Roofing to anyone. BTW, I am a licensed commercial and residential building contractor with 38 years experience in all phases of construction...believe me, these guys are pros...these guys are the ones you want to roof your house.
Scott N. of Longview, Tx
It was a pleasure dealing with you and Clean Cut Roofing. All my roofing needs and request were met with outstanding customer service. I really appreciate you coming by to assist with all questions and concerns that surfaced during the roofing process. Thanks for being 100% truthful and easy to deal with during this process. If I ever need a new roof again, you and your company will be the first to get the call.
Billy W. of Longview, Tx
Thank you so much for the excellent work and the nicest workmen I’ve dealt with. You have no idea how much that means to me!
Neil O. of Gladewater, Tx
Project: Install or Replace Wood Shake or Composite Roofing
Comments: Sales person was very knowledgeable about roofing and offered several options along with the price that best fit my need. Workers who preformed the job were very friendly and did a very professional job. They left no debris at job site, not even a nail. I would highly recommend this company.
Jean P. of Longview, Tx.
The entire experience was totally more than satisfactory!! From the quick response to my inquiry on Angie’s List, to the final cleanup. The work was done very promptly; all the company employees I encountered were friendly and professional.
I appreciated the help from the salesman in choosing the color and style. I felt totally confident through the entire process!!
The final result was SPECTACULAR!! I would recommend Clean Cut to anyone!!
N. Ormes of Gladewater, Tx
Salesman explained the different options along with price available. There was no pressure. The workers were friendly and professional and did a great job.
Jarome A. of Longview
Description Of Work: Replaced portion of shingles and rotted word on the roof around the fireplace. Dos Rossouw and his worker came at around 4:00 in the afternoon and completed the job around 6:00. We have had no more leaks around the fireplace. Since and we are very happy with the service they provided.
Description Of Work: They completed a roofing repair.
Member Comments: The work turned out good. They were better than some that I have talked to. They also take care of business. They were very polite. Even the office was very polite when I paid my bill. I would call them again if I needed any additional work.
Description Of Work: We own a business and have a parking lot in the back. Our son was getting married and we were having a reception at our place. So were giving the parking lot re-striped by Clean Cut Roofing. We had our sidewalks and driveways power washed.
Member Comments: We did use Clean Cut Roofing they also have a service that does parking lot striping and power washing parking lots and stuff. It's part of Clean Cut but it's a separate part. We were very pleased with them. It cost us $100. We were very pleased. They were real attentive, real, the guy that did the work was real nice and knowledgeable and friendly. Wanted to make sure that what he did was pleasing to us and if he could do more. Give them a shot, you could be very pleased. Real friendly down to earth Christian people.
They were fast efficient and professional. They were very flexible with payment arrangements. I highly recommend them as roofers.
Lynn D. of Longview, TX
Project: Repair an Asphalt Shingle Roof
Comments: This pro identified the problem and fixed it. I did not need a new roof, just some caulk to seal flashings. Why didn't the contractor the insurance company sent do the same thing?
Huey M. of Gilmer, TX Project: Repair a Metal Roof
Comments: My wife and I were very impress with the professionalism of Mr. Rossouw. Working with Clean Cut Roofing was one of the few positive inexperience dealing with service contractors since returning to East Texas. Finding the roof leak was a difficult job, but his team stayed with the task until I was totally satisfied, with the repair.
Sky M. of Gilmer, TX
Project: Repair a Metal Roof
Comments: The owner of Clean Cut Roofing, Dos, came out to our home to look at the site and estimate what needed to be done. He said he would first have his workers take a conservative approach. If that did not fix the problem (roof leakiing) then he would do a comprehensive fix. He was very professional and gave us a written estimate for the work. When we contracted for it, he said we did not have to pay until the weather proved the problem had been solved, even if we had to wait for two to six weeks for a good storm to test it. His workers are polite and professional. They clean up every scrap of work material before they leave.
Mary S. of Longview, TX
Project: Repair an Asphalt Shingle Roof
Comments: Pleased with the work and the roofers.
Belinda W. of Longview, Tx
Description Of Work:
They removed the old roof and replaced it with a superior product. They have their own designed drip edge which is definitely superior to what I previously had. They did not "cut corners" anywhere.
Clean Cut Roofing was professional from the original estimate till the completion of the job. The job went exactly as they told me and was completed on time. The crew was skilled and professional and obviously took pride in their work. They were the happiest crew I've ever seen, and I felt as if I had friends working on my roof. It is obvious that the owner, Dos Rossouw, expects every aspect of the job to be perfect, and his crew understands that expectation. They are determined to please the customer. I would recommend this company to anyone.
They did an excellent job. They were friendly. They cleaned up well. They were very respectful.